GB Stamps Errors in QE ll 
Placeholder Picture

Royal Mail's announcements

* GB POSTAGE STAMP PRICE INCREASED FR0M 4TH APRIL 2022 *

First Class 95p
Second Class 68p

Quick Menu

 Collectors concerns    MCC's concerns   Royal Mail Swap-out 

Collectors and Dealers concerns

For the Collectors and Dealers,
Royal Mail's Swapout Scheme is NOT fair!

Royal Mail has said that they will swap like for like the following stamps:

1p, 2p, 5p, 10p, 20p, 50p, £1, £2, £3 and £5
1st, 1st Large, 2nd, 2nd Large

Any other stamps will be converted to 2nd Class stamps.
 So far so good 

BUT
Many RM Customers have Machine, Counter Folded and Prestige booklets which have 1p, 2p and 10p stamps. After removing other stamp values for Swap-out, they will be left with 1000's of these 1p , 2p and 10p stamps which will be useless. 

We request Royal Mail to kindly Convert the 1p, 2p and 10p stamps in denominations of 50p, £1, £2 and 2nd Class Stamps.
 These stamps, then, can be put to good use.

My letter to Royal Mail regarding above!

On 6th June 2022, I wrote to Royal Mail on the subject of swapping
1p, 2p, 5p and 10p
to either
50p, £1, £2 or/and £3.
So far no reply.
On RM's website there is no email address to send questions/queries on Swap-out scheme. If any one has found one please let me know.
Click here.
 

Our correpondence with Royal Mail and their replies

Royal Mail emails Royal Mail's reply by letter

Royal Mail's Swap-out Scheme is NOT fair to US!

1st Class Barcoded stamps

Many of you will have already sent some of your surplus material back to Royal Mail to take advantage of their swap out scheme.

The main complaint about the scheme is their insistence on replacing values that are not available in their new barcoded stock with 2nd Class Sheet Stamps - their fall back stock.

This has now resulted in a vast surplus of 2nd class stamps on the market - most of which will probably be sold on the postage market, but the value of which can only go down.

We think Royal Mail can help the scheme by allowing all customer sending swap material back be allowed a CHOICE of up to 5 values e.g.
2nd,
2nd Large,
1st,
1st Large
and £1.85

 or any other agreeable values.
All it would take is five additional tick boxes at the bottom of each check list where we can make our choice. All Royal Mail need to do is change their computer programme to allow this to work. (So long as they don't ask Fujitsu to do it!)

I have been advised by a spokesman at Royal Mail that it would be more effective to get Royal Mail to change their conditions by asking EVERY individual to send in their own comment or complaint form, instead of one organised on their behalf.

At the bottom is the link for the form that we are asking each and every one of you to send to Royal Mail. Please help us in this campaign as the present terms and conditions suit only Royal Mail - and not their most important asset - US!

Many of you will have already sent some of your surplus material back to Royal Mail to take advantage of their swap out scheme.

The main complaint about the scheme is their insistence on replacing values that are not available in their new barcoded stock with 2nd Class Sheet Stamps - their fall back stock.

This has now resulted in a vast surplus of 2nd class stamps on the market - most of which will probably be sold on the postage market, but the value of which can only go down.

We think Royal Mail can help the scheme by allowing all customer sending swap materail back be allowed a CHOICE of up to 5 values e.g.
2nd, 1st, 2nd Large, 1st Large and £1.85
or any other agreeable values. All it would take is five additional tick boxes at the bottom of each check list where we can make our choice. All Royal Mail need to do is change their computer programme to allow this to work. (So long as they don't ask Fujitsu to do it!)

I have been advised by a spokesman at Royal Mail that it would be more effective to get Royal Mail to change their conditions by asking EVERY individual to send in their own comment or complaint form, instead of one organisation on their behalf.

Below is the link for the form that we are asking each and every one of you to send to Royal Mail. Please help us in this campaign as the present terms and conditions suit only Royal Mail - and not their most important asset - US!

In the first field use the 'my problem isn't listed here' then fill in your personal details. Finally add your text - either your own or what we have prepared below by copying and pasting into the 'ENTER YOUR MESSAGE' box at the bottom of the form.

This is only one of the problems that have been identified, albeit the most important one. Others include non refunded postage fees, no facilities or thought for overseas collectors, incorrect replacements received etc.. but we'll come back to them later.

Thank you so much for your support.
This is really important for ALL of us. 

Melvyn Philpott
Machin Collectors Club

Suggested Text to put in swap-out inquiry form

I have very strong issues with your Swap-Out condition of 2nd class
stamps being the only fallback value in this scheme. A better system would be offering a choice of the current 2nd, 2nd Large, 1st, 1st Large & £1.85 for Europe. From the above it shows that the system would then benefit all involved in every aspect of the hobby.

Link to RM Swap-out inquiry

Royal Mail Swap-out Scheme

Royal Mail's (RM) greatest changes to Non-Value Indicator (NVI) to Defininive (Machins) from 31st March 2022

This is due to RM's new machin barcoded NVI and normal stamps which are in circulation.
NOTE: Machin and Definitives are the same

1st Class Barcoded stamps
2nd Class Barcoded stamps

What happens to Machin NVI and Normal value stamps that I have?

All is not lost!
From 31st March 2022 you can swap unused non-barcoded Definitives (Machins) and NVIs with new barcoded stamps.

What about NVI's in Special issue packs?

These are not affected by these changes, so those of you who use special stamps as postage stamps will still be able to do so after January 2023. They will not be part of the Swap Out scheme.

What about NVI Christmas and Greetings stamps?

NVI Christmas stamps are being barcoded starting this year.
However, in a change of plan Royal Mail has announced that old, non-barcoded NVI Christmas stamps will remain valid after January 2023.

What happens to NVI Pre-Printed Stamped Envelopes (PPS)?

All PPS, since their inception, will be valid after January 2023.

How does the swap out scheme work?

You will need a Swap Out form to exchange your unused non-barcoded stamps. These will be available from 31st March at Customer Service Points, the Royal Mail website and from Royal Mail’s Customer Experience team.

Can I get the swap out form from the post office?

Swap Out forms will NOT be available from Post Offices.


Counter Hits: hit counter